Curriculum Vitae
Professional Experience
Data and E-Commerce Systems Manager
Orientique Inc. – China Furniture and Arts, Westmont, IL. – Jan 2022-Present
- Migrated and automated the company’s 43-year-old POS system to Zoho Inventory, reducing manual data entry by 70% and significantly lowering human error through automation and system integration.
- Developed organizational documentation and standard operating procedures defining data-entry, verification, and reporting protocols, ensuring accuracy and consistency across teams.
- Designed and implemented automated data workflows using Zoho Deluge and Google Scripts to synchronize inventory, sales, and reporting processes in real time.
- Designed and coded custom modules using Zoho Deluge and Google Apps Script to connect legacy spreadsheets with Zoho Inventory, supporting the transition from an outdated on-premise data system to a unified cloud-based inventory platform.
- Train new team members and managers on technological infrastructure, database tools, and system updates to ensure data integrity and operational consistency.
- Audit and optimize monthly sales, marketing, and inventory reports, improving accuracy, transparency, and timeliness across departments.
- Maintain, clean, and validate data for over 16,000 products, 60,000 customers, and weekly sales exceeding $40,000 across four e-commerce platforms.
- Conduct project-based risk assessments to identify potential data and workflow vulnerabilities, advising leadership on mitigation and prevention strategies.
- Implement preventive audit documentation and backup protocols to safeguard data integrity and strengthen disaster recovery readiness.
- Collaborate with internal teams to reconcile and align data across vendors, marketplaces, and company systems, ensuring consistency and completeness in shared databases.
- Coordinate technical communication between stakeholders and third-party vendors to validate integrations, troubleshoot discrepancies, and ensure system-level data accuracy.
- Monitored website uptime and performance, identified failures or errors, and coordinated with third-party vendors to troubleshoot and resolve issues quickly, minimizing disruption for customers and internal teams.
Marketing and Graphic Design Manager
Orientique Inc. – China Furniture and Arts, Westmont, IL. – Jan 2020-Present
- Established and manage an internal photography and documentation studio producing 150–200 product images weekly, supporting consistent digital catalog updates across multiple marketplaces.
- Restored a critical e-commerce database within 3 days after a server failure, preserving data integrity and preventing potential business losses.
- Maintain a comprehensive promotional and marketing calendar to coordinate sales events, seasonal campaigns, and content schedules.
- Develop and manage marketing content for social media and Google Business pages, creating posts, visuals, and updates aligned with branding and seasonal initiatives.
- Design and produce monthly digital and print advertising materials, consistently meeting deadlines and maintaining brand accuracy across all campaigns.
- Maintained daily records of registered users and account changes, ensuring accurate access permissions and up-to-date customer information for sales, marketing, and support teams.
- Performed weekly quality-control reviews of post-production image batches from third-party vendors, verifying color accuracy, cropping, and file naming to ensure alignment with company standards and stakeholder expectations.
- Trained new staff in product photography, documentation workflows, and file management practices, building team-wide consistency in visual output and record-keeping processes.
- Researched and wrote SEO-focused, well-sourced articles to strengthen the website’s topical authority on Google and Bing, improve rankings for priority keywords, and support long-term organic traffic growth.
Graphic Designer and Product Photographer
Orientique Inc. – China Furniture and Arts, Westmont, IL. – Sep 2014–Jan 2020
- Photographed and documented products across a wide range of sizes, finishes, and materials, maintaining a consistent, true-to-life visual standard to showcase product quality across all channels.
- Documented shipment skids and packaging to support the logistics team with tracking, damage claims, and shipping verification.
- Drafted and prepared factory orders that clearly communicated product specifications to overseas teams, supporting accurate inventory purchasing and production.
- Produced design sketches and visual mockups for custom orders, enabling sales staff to present options and secure client approvals.
- Authored and designed clear assembly instructions to guide customers through product setup, reducing confusion and post-sale support needs.
- Organized and archived image assets and related documentation in structured folders, ensuring efficient retrieval and consistent reuse across marketing and operations.
- Performed detailed post-processing, color correction, and retouching to align product photography with brand standards and marketplace requirements.
- Updated inventory data, product images, and descriptions daily across multiple e-commerce platforms to keep listings accurate, current, and aligned with in-store stock.
Interdisciplinary Visual Artist
Self Employed, Chicago, IL. – Jan 2014–Present
- Maintain an independent studio practice in painting and sculpture, developing bodies of work that explore material, spatial, and narrative relationships.
- Awarded the Mary Koga Memorial Scholarship in 2018 in support of artistic development.
- Nominated for a Fulbright Academic Research Project in 2015.
- Received the Nippon Steel & Sumitomo Metal USA / SAIC Art Appreciation Program 21st Edition Presidential Award in 2014 for outstanding artistic achievement.
Exhibition Manager
A Village Before Us Exhibition at the John David Mooney Foundation, Chicago, IL. – Feb 2023–Dec 2023
- Led and coordinated all aspects of the exhibition A Village Before Us, including proposal writing, team leadership, marketing, and documentation, resulting in a successful public program.
- Oversaw exhibition data, logistics, documentation, and media archives, ensuring completeness, accuracy, and long-term traceability across institutional records.
- Designed and launched a digital archive and website to centralize project assets, enhancing accessibility and institutional continuity.
Studio Assistant
Say My Name Production – Candyman (2021), Chicago, IL. – Jun 2019–Jul 2019
- Supported the creation and fabrication of artwork and props for the feature film production, following design direction and production timelines.
- Assisted three lead artists with studio preparation, material handling, and on-site adjustments to ensure artwork met narrative and visual requirements.
- Prepared surfaces, organized tools, and maintained workspaces to keep the studio efficient.
- Facilitated communication between the artists and studio staff, coordinating schedules, materials, and feedback to keep deliverables on track with shooting and design needs.
Instructor of Record
School of the Art Institute of Chicago (SAIC), Chicago, IL. – Aug 2017–Dec 2017
- Served as instructor of record and substitute faculty for undergraduate painting and drawing courses, providing full instructional coverage and student support as needed.
- Designed and taught courses on painting and drawing practices, including lectures, demonstrations, critiques, and project-based assignments.
- Taught sections ranging from introductory first-year studios to advanced senior-level courses, adjusting content and expectations to match students’ experience and program requirements.
- Advised students on course projects, technical development, and artistic direction, supporting their progress toward individual and curricular goals.
Teaching Assistant
School of the Art Institute of Chicago (SAIC), Chicago, IL. – Aug 2016–May 2017
- Assisted in teaching undergraduate painting courses, supporting students in the exploration and refinement of a wide range of painting methods and materials.
- Helped facilitate critiques, demonstrations, and one-on-one feedback sessions to reinforce core concepts introduced by the lead instructor.
- Maintained studio and lab equipment, prepared materials, and organized workspaces to ensure a safe, functional, and well-resourced learning environment.
- Supported record-keeping for course materials, assignments, and documentation to help maintain continuity across sections and semesters.
Enumerator
U.S. Census Bureau, DuPage County, IL. – Jan 2012–May 2012
- Conducted door-to-door canvassing and structured interviews to collect household census data in assigned neighborhoods.
- Verified, recorded, and reported responses in accordance with federal data collection protocols, contributing to accurate population counts and coverage.
- Explained the purpose, confidentiality, and importance of census participation to residents, addressing questions and concerns to encourage completion.
- Assisted residents from diverse and non-English-speaking communities in understanding and filling out census forms, drawing on language skills and translated materials when available.
- Documented completed cases, refusals, and follow-up needs, submitting daily reports to supervisors to support data quality control and fieldwork planning.
Education
Master of Fine Arts (MFA)
School of the Art Institute of Chicago (SAIC), Chicago, IL. – 2018
- Focus: Painting and Drawing, Traditional painting materials and techniques, Vietnamese Arts
- Award: Mary Koga Memorial Fellowship
Bachelor of Fine Arts (BFA)
School of the Art Institute of Chicago (SAIC), Chicago, IL. – 2013
- Focus: Focus: Painting and Drawing, Asian Art History and Culture
- Awards: Presidential Merit Scholarship; Nippon Steel & Sumitomo Metal USA Presidential Award
Class on Natural Aesthetics & Science/Technology
School of the Art Institute of Chicago (SAIC), Chicago, IL; Kyoto & Tokyo, Japan – 2013
- Focus: Japanese art history and aesthetics through traditional and modern perspectives
Summer Artist Residency
International School of Painting, Drawing and Sculpture (Giotto), Montecastello di Vibio, Umbria, Italy – 2012
- Focus: Traditional Italian Painting and Drawing Techniques